Physis Scotland is well established Counselling & Psychotherapy training Institute in the heart of the West End of Edinburgh. We deliver a busy, thriving programme of online and in-person qualifications, with a speciality in Transactional Analysis training.
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An opportunity has become available for a part-time (30 hours) Administrator to join our close-knit team. This is a self-employed position, offering great flexibility and hybrid working. This role would suit someone with excellent people-skills, strong office experience and an interest in Counselling & Psychotherapy.
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We would especially value hearing from candidates who have a background in HR administration, Microsoft Office expertise and/or working within the adult training and education sector.
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The Administrator role will provide comprehensive administrative support for the full range of Counselling & Psychotherapy training courses, as well as for our marketing and publicity activities.
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We invite applications by a CV and cover letter by 8th October. Candidates should reference the attached job description when outlining their suitability for this role.
Please note we are a small business and will not be able to reply to respond to all/unsuccessful applications.
Job description
Title: Academic Administrator
Hours: 30 hours per week on a self-employed basis
Days & Times: Mornings with some flexibility
Remuneration: £14.00 an hour
Contract length: Ongoing, with all terms to be reviewed in 6 months.
Aims & Objectives: The Administrator will provide comprehensive administrative support for Physis Scotland’s marketing and publicity as well as our full range of Counselling & Psychotherapy training courses.
Key duties/tasks
​Training Programme Administration
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Act as first point of contact for email enquiries, including to new and existing students.
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Responding to enquiries by providing information and/or signposting to another member of the Physis Scotland Team, if appropriate.
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Process booking requests for TA101 and CPD courses.
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Maintain up-to-date registers, attendance lists for all courses.
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Maintain up-to-date digital filing systems throughout the academic year.
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Log course payments and other basic financial administration as required.
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Issue Start of Year and End of Year documentation to students, including induction information, certificates, evaluation forms.
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Provide basic website administration (for example, uploading handouts to the Physis Student Area).​
Publicity & Marketing
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Manage Eventbrite listing and bookings, including updating spreadsheets, communication with participants, and issuing refunds where applicable.
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Assist in the development, design and layout of promotional materials (for example, CPD flyers).
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General/Other Duties
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Create an Administration Manual to document and formalise Physis Scotland’s Administration systems and processes.
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Attend regular Physis Team Meetings and contribute to ideas and suggestions to support overall business development.
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Other general administrative duties as directed by the Physis Scotland Directors.
Person specification
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Educated to degree level.
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Ability to work on own initiative and as part of a team.
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Flexible and proactive approach to problem solving.
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Experience of providing exceptional customer service and the ability to adhere to strict codes of confidentiality.
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Experience of Microsoft Office and in particular Excel Spreadsheets.
Job Type: Part-time
Pay: From £14.00 per hour
Expected hours: 30 per week​
Benefits: Work from home
​Schedule: Monday to Friday
Education: GCSE or equivalent (preferred)
Willingness to travel: 25% (preferred)
Work Location: Hybrid remote in Edinburgh
Application deadline: 8 October 2024
Reference ID: Academic Administrator
Expected start date: 28 October 2024
Our Values
At Physis Scotland we seek to aspire to the following values: ​
Growth
We seek to inspire the growth and development of each and every student we teach, challenging and ‘stretching’ our trainees within a supportive environment. In turn, Physis Scotland grows with our students, and with everything they bring to our training programmes.
Quality
We strive to provide the highest possible quality of training to those who study with us. Our team works hard to keep our students updated with new and emerging course material and with contemporary themes and discussions in the world of Transactional Analysis Psychotherapy and Counselling.
Support
We aim to strike a balance between providing the nurture and support needed to help create safety and facilitate growth, along with providing the right level of ‘stretch’ and challenge to encourage each individual student’s success.
Respect
An OK-OK position of equality and respect is at the heart of everything we do at Physis Scotland – whether you are a student with us or a member of our staff, we will value your opinion and aim at all times to treat you with dignity, kindness and respect.
Collaboration and Community
We take pride in working collaboratively; our training programmes are ever-evolving based on discussion with our students, and on integrating the diverse range of knowledge and expertise within our staff team and wider TA Community.
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